We're Good to Go

Posted on July 14, 2020


We are thrilled to announce our acquisition of the ‘We’re Good To Go’ Industry Standard mark. This means that our charity has followed government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.

Since opening we have monitored our capacity and ensured that our visitors are feeling the sanctuary of our sanctuary. Our additional cleans mean that you will often see Darren, Ian or Laura the “ghostbuster” walking around with their back packs of sanitiser! These friendly faces are dosing everything in a fine sanitising mist and creating a few bubbles whilst at it!

Having originally closed our playground we were so pleased to be able to reopen and offer the opportunity to play to our younger visitors last week. The playground is monitored for numbers, deep cleaned in the middle of the day and has a one-way system to provide as much as possible the opportunity to socially distance.

Visitors are leaving us comments like:

“Had an awesome visit with my family yesterday. Your staff were great, super bubbly and your management of restrictions is fantastic”

“We have been this morning for breakfast with the animals I would recommend anyone booking to do this 8.30 till 10.00. You see the animals waking up and having breakfast you get the zoo virtually yourself to look around. Such an amazing experience”

Our online ticketing system is working well and we want to thank you all for jumping on board with our online bookings, keeping your distance from other visitors when in the sanctuary and most importantly COMING BACK TO SEE US!